One of the most exciting opportunities for Dianemo within the IoT arena is to work with  property insurance companies to benefit their customers through reducing claims situations and potentially reducing premiums. By understanding what is happening within their home, through control and management systems, householders can be alerted to anything untoward and take preventative action – e.g. a water leak turning into a major incident.

Insurers can be involved in this process and by analysing claims and usage data will more accurately be able to offer premiums priced to actual risk. We have undertaken in-depth research for the potential of the connected smart home for insurers and believe that it will be a disruptive situation. Real risk indicators, based on actual use patterns, will replace the use of proxy indicators currently deployed in the industry.

Dianemo, already established as a leading control and management hub for connected home devices, will be the key component to enable the sourcing of relevant key data from the home and its translation into meaningful information to both householder and insurer. The first release Dianemo InsurTech Solution which we call HomeGuard, has been based on intimate knowledge and experience of that sector, ensuring that the Dianemo HomeGuard Solution has been designed specifically to meet insurer requirements.

Dianemo HomeGuard

Above is an illustrative demonstration of how Dianemo HomeGuard can work to resolve a potentially catastrophic water leak. The Dianemo Nerve Centre (NC) is the crucial link that connects  hardware and sensors to your technology notifying users & insurers of a potential leak. This  enables the user to remotely activate leak prevention hardware & constantly gather data.   When Dianemo detects unusual water flow, the user receives an instant notification to their devices and if enabled, third party support centres.This provides the user or an authorised support technician the option to close the valve in real time. By pressing ‘Action’ the device sends a message to the Dianemo Nerve Centre which results in immediate closure of the valve in the valve hardware. With built-in pre-defined business rules or AI capabilities closure of the valve can be automated to also provide immediate closure of the valve.  Secure remote access by authorised support technicians can also access the system to manually immediate close the valve in the event of no action being taken by the home owner. The Dianemo HomeGuard solution can also monitor and alert/take action on any IoT device (Thermostats, Lights, Smart Plugs/Sockets, Smoke detectors, Humidity sensors and smart electrical appliances etc ) with an open protocol.
Dianemo Nerve Centre	Ultrasonic Water meter	Customer Notifications	Remote Notification and Secure Remote Access

The Dianemo Nerve Centre  monitors data inputs from multiple sensors and applies rules based alerting and automated actions against those rules if necessary. An Ultrasonic Water meter with integrated shut off valve can detect water drips down to 0.003 M3/h providing protection against burst pipes and small leaks. Customer Notifications are sent to immediately to their devices in the event of an incident allowing actions to be taken or alerts to be dismissed. All alerts and device health data can be sent to a remote notification centre for service providers where additional action can be taken via a Secure Remote Access path. All  data can be stored and mined for analysis of trends and potentially provide preventive actions.